Product brochure

7 ÖBB-Infrastruktur AG PH 1.6 1.9 2.1 2.1 1.7 2.1 1.4 Punctuality Cleanliness at the station Security at the station Customer information at the station Network access for RUs Provision of traction current Satisfaction at terminals CERTIFICATIONS ÖBB-INFRASTRUKTUR AG // Quality management acc. to ISO 9001 // Environmental management acc. to ISO 14001 // Occupational health and safety acc. to ISO 45001 // Asset management acc. to ISO 55001 // Safety management acc. to EisbG or VO (EU) 2018/762 “ Customer feedback is an incentive to consistently maintain our quality initiative. ” /// QUALITY IS THE SECRET TO OUR SUCCESS /// BUSINESS PARTNER SURVEY /// PASSENGER SURVEY 1.6 1.9 2.1 2.1 1.7 2.1 1.4 Punctuality Cleanliness at the station Security at the station Customer information at the station Network access for RUs Provision of trac ion current Satisfaction at te minals