ÖBB Annual Report 2023

Group Management Report 108 Österreichische Bundesbahnen-Holding Aktiengesellschaft Consolidated Financial Statements | Group Management Report 63 ÖBB’s most important stakeholders GRI 2-29 ÖBB is Austria’s largest mobility service provider and at the same time a company of interest to the public. Their transport services move many millions of people and tonnes of goods in Austria and Europe. As a result, there are many points of contact with topics relevant to the stakeholders, such as climate change mitigation, affordable and reliable infrastructure, financial market, etc. For ÖBB, the term stakeholder encompasses many different interest groups. Part of the stakeholder groups (namely the employees) are located within the ÖBB-Group. In addition, there are external stakeholders. Involvement, close contact and active dialogue with stakeholders are important criteria for long-term success, especially for a company like ÖBB. In doing so, they are naturally in contact with numerous stakeholders: – Important external stakeholders of ÖBB are private customers, business customers, investors, owners, politicians and regulators, suppliers, local interest groups – ÖBB’s key internal stakeholder groups are employees, managers, and employees’ representatives The basis for trust is a regular, transparent and open dialogue with stakeholders. This in turn is a key prerequisite for joint sustainable action. ÖBB actively promotes exchanges of view and uses a variety of dialogue platforms and initiatives to maintain contact with its stakeholders. Special attention is given to which aspects are highly significant for which stakeholders, with the aim of promoting open dialogue. The more intensive the contact, the earlier the views of the stakeholders are perceived, the better ÖBB can coordinate its planning and actions and reconcile the different interests. Exchange creates the basis for mutual understanding. This consensus is in turn conducive to social acceptance of entrepreneurial activity. ÖBB is open to new external impulses that enable it to act sustainably in line with its strategy. The ÖBB sustainability strategy and its 17 building blocks GRI 2-22, 102-46 In 2020, the 17 sustainability building blocks of the ÖBB-Group were defined. Based on the results of the materiality analysis 2018 and the Sustainable Development Goals of the United Nations (SDGs), 17 building blocks for the new Ö BB sustainability strategy were derived and defined. The figure on the ÖBB sustainability strategy provides an overview of the interlinking of the 17 sustainability within the “three-pillar model". The different sizes of the circles show the impact dimensions of the building blocks for ÖBB. This illustrates the current materiality of the respective sustainability topics for the ÖBB Group, particularly in the context of opportunities and risks. The data is based on the updated materiality analysis from 2021. The presentation of the interrelationships of the 17 Ö BB sustainability building blocks with the topics of the materiality analysis is shown in the GRI Content Index (from page 163). | MR63