ÖBB Annual Report 2023

Group Management Report 154 Österreichische Bundesbahnen-Holding Aktiengesellschaft Consolidated Financial Statements | Group Management Report 109 Highlights 2023 In 2023, ÖBB could increase its rail passenger numbers by a further 10% (compared to 2022). ÖBB 360° and the wegfinder app are also continually expanding the regional mobility offer in communities through Postbus Shuttle and Rail & Drive. This should close the gap from the first to the last mile. More than 80,000 journeys have already been completed with the ÖBB 360° mobility service in Korneuburg between September 2020 and the end of August 2023. The mobility package, which has been in place for three years, was extended in October 2023 until September 2028. Since the beginning of February 2023, the new SimplyGo! ticket function has also been available in the ÖBB Tickets app. The new feature recognises the routes travelled between locations within Austria using GPS tracking and calculates the appropriate public transport fare for the route travelled on public transport on the following day. Customers select the SimplyGo! function and swipe the screen before starting and after finishing their journey by train, bus, tram or underground and are charged the cheapest ticket for their route on that day – anywhere in Austria. In summer 2023, test operations for the use of electric buses were conducted in Serfaus (Tyrol). These have been very promising. A switch to alternative power drives is now planned, with commissioning scheduled for summer 2024. A test run has also taken place on the city line 504 in Innsbruck and a switch to emission-free vehicles is also expected here in 2024. The transport associations are now gradually putting (smaller) transport services with alternative drive systems out to tender, e.g. Amstetten city bus, Kristallweltenbus. By 2030, approx. EUR 6 billion will be invested in new and modern trains. These include the modernisation of existing Railjets and new battery-electric trains, which will be in service on inner-Alpine routes from 2025. The new generation of Railjets will offer travellers more comfort on the Brenner route (Munich – Innsbruck – Bolzano – Verona) from spring 2024. ÖBB has also already ordered several Railjet double-decker trains this year, which will significantly increase seating capacity from 2026. Provision is also being made for the mobility transition in local transport: additional Cityjet double-decker trains have been ordered. The first trains will be running in the eastern region as early as 2026. An important milestone towards decarbonisation is the order for 16 new battery-electric trains, which are to replace diesel transport on the Kamptalbahn from 2028. Barrier-free upgrade of train stations The redesign of railway stations and stops should ensure barrier-free and easy access to trains and buses for everyone. 452 of the 1,031 railway stations (passenger stations) in the ÖBB-Infrastruktur AG network in Austria are currently barrier- free. As a result, approx. 87% of all travellers have the use of accessible railway infrastructure in Austria. In the 2023 reporting year, approx. 22 stations were modernised and / or completely rebuilt or completed. The following are just a few examples: Hard-Fußach (Vbg.), Telfs-Pfaffenhofen (T.), Summerau, Freistadt and Traun (all Upper Austria), Ebreichsdorf and Leobendorf-Burg Kreuzenstein (both Lower Austria) and in St. Paul im Lavanttal, Wiederndorf-Aich and Kühnsdorf- Klopeinersee (all Carinthia). In practice, barrier-free transport means transport facilities and means of transport that are accessible without steps, but also includes barrier-free communication and information. The range of barrier-free mobility is to be successively expanded and improved in accordance with ÖBB’s implementation plan. A Group-wide platform manages the coordinated implementation of all accessibility measures on the basis of applicable legal, technical, organisational and economic framework conditions. Besides the expansion and new construction of barrier-free train stations, barrier-free equipment elements are continuously improved. These include ticket machines, height-adjustable sales facilities in the ÖBB travel centers as well as the preparation of important information in easy-to-understand language according to the two-senses principle. ÖBB is very keen to reach customers not only in the larger urban centres, but also in rural areas with barrier-free and modern infrastructure and attractive mobility offers. The active involvement of experts, representatives of disability organisations and other stakeholders plays a key role here. Special attention is often paid to details. The aim is to ensure the independent and barrier-free use of products and services and to identify potential for improvement. The challenge here is the management of data in connection with the provision of multimodal and accessible travel information. | MR109