ÖBB Annual Report 2023

Group Management Report 158 Österreichische Bundesbahnen-Holding Aktiengesellschaft Consolidated Financial Statements | Group Management Report 113 Other significant measures Affordable and accessible mobility service (excerpt) Start S-Bahn Vienna – Upgrade | Modernisation of the main line of the Vienna S- Bahn to continue to bring rail customers reliably and comfortably to their destination on Austria’s busiest local transport route in the future. Bikmo bicycle insurance at the railway station | Pilot project to make parking bicycles at the station even safer and therefore more attractive in future. G.10. Health, Safety and Security Safety und Security Safety is the basis of the ÖBB Group’s daily work and forms the foundation of all activities within the ÖBB Group and is ÖBB’s daily promise of performance and quality to all customers, employees and their families, but also to service providers and third parties. Safety is a central part of the “ÖBB identity”. ÖBB’s four safety areas – the management approaches GRI 418-1 Focused safety management at ÖBB is composed of four defined safety areas: – Operational safety Operational safety comprises the control and implementation of measures to achieve safe rail operations. Plant safety, vehicle safety and operational safety are essential components of operational safety. – Occupational safety Occupational safety refers to the risk-free condition to be aimed for in the performance of work for all ÖBB employees and indirectly also for service providers in operations. – Public Safety Public safety includes protection against criminal activities that holistically affect customers, employees, the company, or corporate operations. This also includes protection against criminal activities, objects, facilities and assets as well as transported goods. In addition, it includes the subjective feeling of safety of employees and customers. – Information security The aim of information security is to protect information and the information and communication technologies required for its processing in an appropriate manner in the interest of the ÖBB-Group, its employees, business partners and customers. The four safety areas are supplemented by the cross-cutting issue of safety culture. The central building block for the safety culture is the corporate value "Living safety”. It encompasses three standards of conduct and nine key elements. The corporate value targets the human factor and supports the further development of a positive safety culture. At ÖBB, a positive safety culture is seen as part of a broader corporate culture. It is based on values and standards of conduct. It is shaped by awareness, attitudes and beliefs, and becomes evident as a result of actions and decisions taken. A number of basic safety tools (tools and methods) are available for the further development of the safety culture in the ÖBB Group. These safety tools help managers and employees develop sustainable safety awareness and behaviour. One of the tools for this is the confidential reporting system, which enables employees and subsequently the responsible managers to report unsafe actions and situations confidentially. This makes it possible to point out the need for improvement of a situation even without confronting the parties involved. GRI 2-25 The ÖBB Group currently deploys no Group-wide certified management system for employee protection. The ÖBB companies, however, are certified in accordance with ISO 45001. More than 90% of employees (excluding leasing) in the ÖBB Group are covered by this management system. GRI 403-1 | MR113