ÖBB Annual Report 2023

193 Group Management Report Österreichische Bundesbahnen-Holding Aktiengesellschaft Consolidated Financial Statements | Group Management Report 148 Résumé and outlook 2024 After the corona-related slump in participation in learning and development in 2020, the number of participants in education and training will continue to rise in 2022 and 2023. This upward trend is probably also due to the increasingly flexible design of access to education through e-learning and hybrid learning opportunities. In 2024, ÖBB will continue to focus increasingly on digital and hybrid learning formats, especially in the virtual environment and on the use of artificial intelligence. This corresponds with the idea of the ongoing digitalisation of the education sector and the promotion of self-directed learning. The focus continues to be on targeted competence development and maintaining the employability of all staff members. The establishment of agile learning in ÖBB’s development ecosystem in conjunction with Learning 4.0 – the corresponding technology behind it – should contribute to the creation of a smart learning environment. The continued development of the IT system landscape is increasingly focussing on the aspect of “moving away from learning management towards learning experience”. The digitalisation of the Group-wide ÖBB bildung (training and development catalogue) will therefore continue to progress. The fact that approx. 100,000 training hours per year are already being completed virtually via e-learning, including in specialised training, confirms ÖBB’s intentions. Management development – holistic, targeted, flexible and self-determined Leadership is a substantial contribution that makes us successful as ÖBB. The initiatives launched in 2022 to strengthen leadership and management skills were continued and supplemented in 2023. The entire management development programme was reorganised as part of a Group-wide project. The aim of management development continues to be to enable managers in the ÖBB Group to meet the challenges in their management work and area of responsibility in a targeted, flexible and, above all, self-determined manner. A survey on the specific challenges and needs among all managers themselves made a significant contribution to developing the programmes in line with requirements. As a result, almost 30 new programmes will be added to the Group-wide management development programme from 2024. The “ÖBB Leadership Navigator” was also developed as part of the project. It is designed to provide managers with a comprehensive, structured and quick overview of specific training initiatives and measures. The two “Executive Update” events have made an important contribution to management development. The motto of the event was “APPLY – GET – KEEP” and the special role of managers in employee recruitment and retention was discussed and addressed. Other significant measures Learning and development (excerpt) Leadership development NEW | Launch of the concept for a Group-wide leadership development programme with a flexible leadership development journey. It is intended to further develop leadership behaviour and provide more confidence in the “new world of work”. Metaversum (digital learning) | “Proof of Concept” – evaluation of the provision of virtual training rooms for interactive, location-independent learning and development – digital learning in the metaversum. These include, for example: Provision of 3D models in a virtual environment in the form of VR-supported e- learning and the option of holding live online training sessions. XR technology | Extended Reality (XR) technology plays a particularly important role in learning and development in the railway sector. In 2023, the topics of “virtual classrooms”, “3D models” and the use of artificial intelligence in content creation were examined in more detail. Sustainability training | As of December 2023, five of the six planned sustainability training courses for ÖBB employees will be available on the topics of “Climate change - causes and consequences”, “Sustainability - an introduction” or “Sustainability and politics”, “Sustainability and companies” and “Sustainability in everyday life”. GRI 2-17 MR148 |