ÖBB Annual Report 2025

Group Management Report 176 Österreichische Bundesbahnen-Holding Aktiengesellschaft Consolidated Financial Statements | Group Management Report 133 Target Provision of accessible rail stations on the ÖBB-Infrastruktur AG network for 90% of passengers by 2027 (ÖBB Infrastructure sub-group) Status 1) Target scope 2) The aim of accessibility measures is to ensure equal access to the railway system for everyone – including persons with disabilities and persons with reduced mobility. Being imple- mented Methodology 3) The target was set as part of the Network Development Plan (NEP 2020) and approved by the members of the Board of Management. The Network Development Plan is a key management tool that aligns market and stakeholder requirements with existing infrastructure and economic framework conditions and translates these into specific targets and actions. In 2025, users were able to enjoy 501 (py: 481) modern, accessible train stations and stops. This means the key figure is developing as planned in the direction of the defined target. Action Multi-sense principle 4) 5) A holistic and sustainable mobility offering throughout the entire ÖBB network is being ensured by taking into account accessibility planning principles. One key measure here is implementation of the multi-sense principle – meaning that at least two of the three senses (sight, hearing, and touch) must always be addressed in the information and wayfinding systems as well as structural design. Ongoing Modern and accessible railway stations 4) 5) Ongoing investment in modern, accessible passenger railroad stations, which act as mobility hubs within the rail system or between the different modes of transport (such as transfer stations within the public transportation system, e.g. rail – bus, or with private transport, such as rail – car). Ongoing 1) ESRS 2.MDR-T.80.j; ESRS 2.MDR-A.68.e. 2) ESRS 2.MDR-T.80.c. 3) ESRS 2.MDR-T.80.a, f. 4) ESRS 2.MDR-A.68.a, b, c. 5) This action is being implemented in Austria and throughout the Group. Target Further expand the pioneering role regarding accessibility Status 1) Target scope 2) This target applies to the entire ÖBB Group (in Austria and abroad). Being imple- mented Methodology 3)4) In order to ensure that the railroad system is equally accessible for everyone – including people with disabilities and people with reduced mobility – the ÖBB Group wants to expand its barrier-free services to the point of complete accessibility. Action Further technical development of the online services 5) 7) ÖBB’s online services are also being continuously improved in terms of accessibility. This further technical development ensures that services such as the website and the ÖBB app remain compatible with the legal requirements of the Web Accessibility Act. The Group complies with the legal requirements of the Web Content Accessibility Guidelines (WCAG). Ongoing Training 5) 6) Regular training for all employees in assisting people with disabilities helps to remove barriers, offer an inclusive and respectful service experience, and support Group-wide efforts to meet the needs of all customers in the best possible way. Ongoing Group Accessibility Platform 5) 7) The Group Accessibility Platform was founded in 2012 to ensure the uniform implementation of accessibility for mobility customers throughout the Group. As a strategic management platform, it pursues the goal of ensuring compliance with legal requirements. Experts from various sub-group companies work together here and regularly exchange information. Meetings of the Group platform are held at least twice a year to promote professional dialog. Ongoing 1) ESRS 2.MDR-T.80.j; ESRS 2.MDR-A.68.e. 2) ESRS 2.MDR-T.80.c. 3) ESRS 2.MDR-T.80.a, f. 4) ESRS 2.MDR-T.80.i, j. 5) ESRS 2.MDR-A.68.a, b, c. 6) This action is implemented in Austria at the level of the sub-group company(companies) concerned. 7) The action will be implemented in Austria and throughout the Group. | MR133 E.  Non-financial statement E.1. General information E.2. Environmental inform ation E.3. Social information E.4. Governance information E.5. ESRS index