ÖBB Annual Report 2023

Group Management Report 190 Österreichische Bundesbahnen-Holding Aktiengesellschaft Consolidated Financial Statements | Group Management Report 145 G.17. Learning and development Management approach The people of Austria are the most diligent rail passengers in the European Union. ÖBB is thus one of the most successful rail companies internationally. At the same time however, dynamic, technical and societal changes are underway that present special challenges. The best possible learning and development of employees is the deciding factor in ÖBB’s continued success. Only a highly trained and motivated team is able to offer customers an optimum range of mobility services. For this reason, ÖBB attaches great importance to sound apprenticeship training as well as to target group- specific training and development measures. Objectives – Comprehensive and precise personnel development is of central importance to the ÖBB-Group. – It pursues the goal of offering all employees professional and personal development opportunities - oriented to the needs of ÖBB customers. – One focus is on the ongoing digitalisation of training. – Female workers are to be promoted to a greater extent. Key figures at a glance 2023 2022 ÖBB employees attending training courses at the ÖBB akademie GRI 404-2 1,425 765 Women / Men GRI 404-2 598 / 827 295 / 490 ÖBB employees attending ÖBB bildung further training courses (Training Catalogue) GRI 404-2 10,356 6,915 Course titles offered in the ÖBB training and development catalogue 269 115 of which in a digital format 1) 138 - Participant hours for training and further education (total excl. railway-specific training) in hours GRI 404-1 781,107 918,772 of which women GRI 404-1 108,562 107,282 Participant days for railway-specific training courses (days) 2) 126,631 115,606 Different apprenticeships in the ÖBB Group 27 27 1) Figure has only been reported separately since 2023. 2) Excl. audit hours and modified data basis compared to previous year’s report. Personnel Development ÖBB lives by the maxim “An employer is only attractive if it offers its employees professional and personal development opportunities”. Accordingly, ÖBB attaches great importance to challenging and promoting employees. This includes apprenticeship training as well as strategically relevant and target group-specific training and development measures through the ÖBB akademie and ÖBB bildung (training and development catalogue). Human resource development has experienced an additional boost in the direction of digitalisation as a result of the corona pandemic. In addition to e- learning, the offers of the ÖBB akademie and ÖBB bildung (training and development catalogue) were converted to other virtual learning formats - such as webinars or apps. This conversion remains sustainable: In the future, face-to-face training will continue to be expanded as digital concepts or so-called blended learning concepts. Attendance units are combined with digital learning, depending on the target group and didactic criteria. Virtual world The MetaVeresum, also known as the Metaverse, is a combination of real and virtual worlds. This is a relatively new term that has been coined primarily for online games. It is therefore a virtual place where real people meet and interact with each other. This extension of the real world is designed to allow participants to physically immerse themselves in the virtual world. ÖBB sees the potential here in three areas of application, which are currently being evaluated in the form of a proof of concept. The provision of virtual training rooms for interactive yet location-independent learning and development is of central importance in this context. Other areas of application include the provision of 3D models in this virtual environment in the form of VR-supported e-learning, as well as the possibility of holding live online training sessions. | MR145