ÖBB Annual Report 2023

191 Group Management Report Österreichische Bundesbahnen-Holding Aktiengesellschaft Consolidated Financial Statements | Group Management Report 146 Learning and development offered at the ÖBB Business Competence Center. The part of the learning and development offer is coordinated in the ÖBB Business Competence Center GmbH. The ÖBB akademie, which is located there, offers comprehensive strategically relevant learning and development opportunities for all areas of personnel development. The range extends from offers for newcomers to management level - whether it is to deepen specialist knowledge or to learn leadership skills. 1,425 (py: 765) participants took advantage of the extensive programme in 2023, including 827 (py: 470) participants and 598 (py: 295) participants. In 2023, a total of 36 (py: 31) training courses and 46 (py: 15) training sessions and workshops were held – for managers, team coordinators, working group leaders, experts, specialists and other employees. This corresponds to approx. 35,331 (py: 28,870) participant hours offered as part of the ÖBB academy. Targeted securement of potential specialists In September 2023, 18 university graduates started the new intake of the “TRAINees4mobility” trainee programme. In the course of this program, they are specifically prepared for their future specialistand expert functions - not least as a contribution to the generation change. Almost at the same time – in October 2023 – 13 trainees successfully completed the one-year programme and started their new job in their target position. ÖBB Training ÖBB bildung (training and development catalogue) offers a comprehensive and flexibly bookable range of approx. 269 (py: 115) courses (138 of which are digital courses). These are tailored to the needs of the individual job profiles and have a strong practical orientation. The ÖBB bildung (training and development catalogue) was able to support a total of 10,356 participants in 2023 (py: 6,915). Digitalisation for the top training of the future. Technological progress is changing rail-specific professions and thus also ÖBB’s learning and development programs. More and more parts of learning and development are now performed via digital learning offerings, which can greatly reduce the need for travel. 135 new e-learnings, e-trainings and learning apps were available in 2023. Technical training will continue to be implemented in electronic formats where appropriate. This not only contributes to a sustainable use of resources, but it also promotes the development of skills and abilities in the use of digital media as well as self-directed learning. In addition, the use of a mobile app to promote language skills was rolled out across the Group. The focus here is on language practice, in six languages. The Group’s learning management systems are also constantly being evaluated and further developed. The focus here is on the learning experience of employees. A tender for the purchase of a learning experience system was successfully completed in 2023. It will be rolled out in 2024. The digital service will also be expanded to include a digital coaching platform in future. An invitation to tender was issued in 2023. The roll-out is planned for early 2024. Extended reality (XR) technology as a combination of real and virtual environments and human- machine interaction will play an important role in future education and training, especially in the railway-specific field. In 2023, HR development focussed on the topics of “virtual classrooms”, “3D models” and the use of artificial intelligence in content creation. Women in focus Female employees play a particularly important role in the company’s strategy for the future. Their share of the workforce is expected to further increase - from the current 16.1% to 17.0% by 2026. For this reason, training and development measures continue to focus on the advancement of women. In 2023, the share of women in further training programmes at the ÖBB akademie increased again. The share increased by three per cent and stood at 42.0% (py: 38.6%). Nevertheless, the number of women on the courses declined once again. This was 29.5% in 2023 (py: 33.6%). Nevertheless, evaluations and surveys show that women at ÖBB benefit from specific training and coaching opportunities. The proportion of women on individual training programmes is significantly higher at 48.5%. MR146 |

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